Case Study · Process Optimization · Food & Beverage

Regulatory Approval Process Redesign: 621 specs

70-90% of processing time was non-value-added. 621 specs. One redesign.

Process OptimizationFood and Beverage

The challenge

A Fortune 50 FMCG organization had a regulatory specification approval backlog that was growing. The assumption was a resource capacity problem. The reality, once measured, was a process design problem.

The approach

Primary source data analysis across the full regulatory specification approval workflow.
Root cause identified: undefined handoffs between functions, review steps that added queue time without adding decision quality and submission errors entering an already-saturated pipeline.
New process architecture designed. Tiered review by product risk. Functional ownership defined at every handoff.

70-90% of processing time identified as non-value-added through primary source data analysis.
621 specs redesigned under a new process architecture.
Backlog eliminated through process redesign. Not added capacity.

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Regulatory Approval Process Redesign: 621 specs

The challenge

The approach

The result